Challenge
Client wished to create a highly featured website for small local businesses to provide more convenient services to their client. “Appointment Manager ” has a wide range of goal and objectives out of which the prime considerations are listed below;
- Responsive website that is compatible to any web-enabled device, tablet or smartphone
- Arrange & manage appointments without making a single call, email or text
- Real time notification for booking confirmation and cancellation
- Consumer can book recurring appointments and payment
- Time zone based service listing and appointment booking
- Secure payment process /cancellation process
- Different reports for subscribed service providers
- Resource management for service providers
- Book conference rooms or other shared resources
- Schedule meetings with professors, teachers, TAs & tutors
Expertise
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Development Platform
JavaScript
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Database
Couchbase
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Server
Linux (hosted on Amazon)
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Tools & Technology
Node.Js, Git
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Third Party API
Find nearest business: Google nearby places, Display map : Google Map, Find address of location based on latitude-longitude : IP API Geo-location API, Email : Amazon Simple Email Service (SES), Email queue : Amazon Simple Queue Service (SQS), Time zone : time zone – JS, Payment Gateway : PayPal
Solution
TatvaSoft developed “Appointment Manager” application which helps small local businesses provide more convenient service to their clients. It offered following features which include:
There are two type of users. Consumer – who wants the services & Service Provider (SP) – who offers services
Consumer
- Search for the services either at current location or any other location specified
- Consumer also gets benefits of rental or subscriptions facilities. (i.e. a health club membership, a storage locker)
- Allow user to choose time & resource to book appointment
- Get notification email for booking confirmation and cancellation
- Check past & future appointments
- Ability to book recurring appointment
- Get results for user's selected service for the given place
Service Provider (SP)
- Create location (business 1, 2...N) to offer services. Set timezone for his business location
- Custom services – SP has ability to create new service of his choice
- Manage resources & resource schedule for services his business provides. SP can provide either free or paid service
- Appointment calendar for each business location. Calendar with week view & day view
- Ability to book appointment manually for non-registered user
- Ability to provide recurring appointment service
- Send appointment invitation using email
- Ability to hide his business from search
- Sports, club or league registration (events for group of user) facility
- Class appointment – To serve multiple user in a single appointment. (i.e Music class, Math Tutor)
- Choose best suitable category for his business
- Ability to choose to provide services at consumer location
- Report–SP can check various reports. (Appointments by resource/services/dates). Paid subscription for reports.
- Send appointment reminder email to customer
Result
Client gained immense benefits from TatvaSoft’s end-to-end services as it accelerated their business in short duration. TatvaSoft developed a richly formatted online website for small businesses and franchises which eliminates the hassle and frustration of "back-and-forth" phone calls, voicemails, emails and texts for appointment scheduling.
